Privacy Policy
PRIVACY POLICY
Effective Date: 8/26/2026
Last Updated: 8/26/2026
Business Name: Boethos, LLC (dba SupportSilvers)
Boethos, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy applies to all visitors, users, and residents of the State of California, and complies with California privacy regulations, including the California Online Privacy Protection Act (CalOPPA) and the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).
1. Categories of Personal Information We Collect
In the preceding 12 months, we have collected the following specific categories of personal information from website visitors:
Identifiers: Name, email address, telephone number, and IP address (collected directly via our contact form, newsletter sign-ups, or automated site interaction).
Internet & Network Activity: Browsing history, search history, interaction with our website, device type, and browser preferences (collected automatically via Google Analytics and functional cookies).
Commercial Information: Inquiries regarding our in-person technical support services or consultation requests.
We do not collect Sensitive Personal Information (such as Social Security numbers, precise geolocation, financial account numbers, or biometric data) through this website.
2. Business Purpose for Data Collection
We collect and use your personal information strictly for the following operational business purposes:
Responding to customer inquiries and arranging in-person service appointments.
Delivering news, updates, and marketing emails to individuals who explicitly subscribe to our newsletter.
Analyzing website performance, user traffic, and functional stability via site analytics.
3. Categories of Data Disclosed to Third Parties
We do not sell, rent, or cross-context behavioral advertise your personal information. We only share data with trusted third-party service providers (Contractors/Service Providers) who perform operations necessary for our business:
Service Providers / IT Vendors: Email delivery tools, form processors, and website hosting services.
Analytics Providers: Google Analytics (receives anonymized internet activity data).
4. Statement on "Selling" or "Sharing" Personal Data
We do not sell or share personal information for monetary or other valuable consideration, nor do we share it for cross-context behavioral advertising. Because we do not sell or share data, we do not provide a "Do Not Sell or Share My Personal Information" link, as it is non-applicable.
5. Data Retention
We retain your personal information (such as contact form submissions and newsletter subscription data) only for as long as necessary to fulfill the business purposes outlined in this policy or to comply with legal record-keeping requirements. Inquiry details are deleted or anonymized when no longer required for active customer support.
6. Your Rights Under California Law
If you are a California resident, you have the following privacy rights regarding your personal information:
Right to Know / Right to Access: You have the right to request that we disclose what personal information we collect, use, disclose, and hold about you.
Right to Delete: You have the right to request the deletion of your personal information collected or maintained by us, subject to certain legal exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Non-Discrimination: We will not discriminate against you (e.g., charge different rates, deny services, or alter service quality) for exercising any of your CCPA/CPRA rights.
How to Exercise Your Rights:
To submit a verifiable consumer request to exercise your rights to know, delete, or correct your information, please contact us via email or phone using the details below. We will verify your identity before processing the request (e.g., verifying that the email address making the request matches the email address on file). You may also designate an authorized agent to submit requests on your behalf.
7. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age.
8. Do Not Track (DNT) & Global Privacy Control Signals
Some web browsers transmit "Do-Not-Track" or Global Privacy Control (GPC) signals. Because we do not sell or share personal information, tracking activity across third-party websites is not performed on our site.
9. Changes to This Policy
We reserve the right to amend this Privacy Policy at our discretion. We will update this policy at least annually or upon significant changes to our data handling practices. The "Last Updated" date at the top of this document indicates when the latest revisions were made.
10. Contact Information
If you have questions, comments, or wish to exercise your rights under California law, please contact us at:
Boethos, LLC (dba SupportSilvers)
Email: BoethosLLC@gmail.com